Last Updated: August 2026
Arogya Sattva aims to provide a smooth and transparent experience for all yoga classes, wellness programs, memberships, and products purchased through our website. This policy explains the conditions under which cancellations, refunds, exchanges, or rescheduling may be available.
1. Class & Session Cancellations
- Cancellations made at least 24 hours before the scheduled class/session may be eligible for rescheduling or refund.
- Cancellations made less than 24 hours before the session may not be eligible for a refund.
- If Arogya Sattva cancels a class/session, the customer may be offered rescheduling or a refund, as applicable.
- No-shows may not be eligible for a refund.
2. Membership Cancellation & Refunds
- Memberships are generally non-refundable once activated, unless otherwise stated for a particular membership plan.
- If a membership has not yet been activated, a refund request may be considered subject to Arogya Sattva’s applicable terms.
- Memberships are not transferable unless approved by Arogya Sattva.
3. Products — Returns & Exchanges
For physical wellness products:
- Products must be returned in unused and resalable condition.
- Return requests should generally be made within 7 days of delivery.
- Damaged, defective, or incorrect products should be reported as soon as possible with photographs/evidence.
- Products that have been used, damaged after delivery, or returned without original packaging may not qualify for a return.
4. Refund Processing
Once a refund is approved, it will be processed to the original payment method where possible. The time taken for the amount to appear in the customer’s account may depend on the payment provider or bank.
5. Non-Refundable Situations
You can state that refunds may not be available for:
- Missed classes or sessions
- Late cancellations
- Membership periods already used
- Products returned after the permitted return period
- Products damaged through improper use
6. How to Request a Refund or Cancellation
To request a cancellation, refund, rescheduling, return, or exchange, please contact Arogya Sattva with your name, order/booking details, date of purchase or booking, and reason for the request.
Email: arogyasattva@gmail.com
Phone: 9785632489